Refund Policy
Refund Policy
Please read our refund policy carefully before subscribing. We aim to provide a transparent and fair billing experience.
1. Free Plan
We offer a free plan with limited features. We encourage users to test the free version thoroughly before purchasing any plan.
2. Paid Plans
Subscriptions grant access to advanced features. Once a subscription is activated:
- •Payments are non-refundable unless required by law.
- •No refunds for unused time or features.
- •No partial refunds for early cancellation.
3. Exceptions
We may consider refunds in exceptional circumstances:
- •Technical errors causing incorrect charges.
- •Charges after valid cancellation.
- •System-wide verified outages.
- •Duplicate charges.
To request a refund:
- -Contact info@mantapex.com within 14 days.
- -Provide transaction reference & reason.
4. Stripe Payments
All payments are processed securely via Stripe. Stripe does not handle refunds directly.
Contact usage for any billing disputes.
5. Cancellation
Cancel anytime via settings. Access continues until billing cycle ends. Cancellation does not trigger a refund.
6. Changes to Policy
We reserve the right to update this policy. Changes will be posted here.
7. Contact Us
Questions? Incorrect charge? Contact us at info@mantapex.com